Multi-Year Accessibility Plan

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Here at Herman’s it is our objective to not only create but also maintain a climate of mutual respect and cooperation in which all persons who access our facilities will be able to do so regardless of any disability they may have. We have made every reasonable effort to ensure our policies and procedures follow the Accessibility for Ontarians with Disabilities Act (AODA) principles:
       
  • To respect the dignity and independence of persons with disabilities;
  •    
  • Integrating the provision of goods and services to persons with disabilities;
  •    
  • Giving person with disabilities an opportunity equal to that given to others to obtain, and benefit from the good and services available here at Herman’s.
Multi-Year Accessibility Plan Herman’s Supply Company is committed to making every reasonable effort to meet the needs of persons with disabilities in a timely manner. We will do so by preventing and removing barriers and meeting accessibility requirement under the AODA. We have developed and will maintain our accessibility plan as required under the AODA integrated Standards. This plan will be reviewed and updated every five (5) years. In accordance with the requirements that have been set out in the AODA, Herman’s will:
       
  • Post this plan on our company website (www.hermanssupply.com)
  •    
  • Provide the plan in an accessible format, upon request; and
  •    
  • Review and update this plan at least once every five (5) years.


General Requirements

                                                                                                                                                                                                                                                                                                                       
InitiativeDecriptionAction Status Compliance Date
Establishment of Accessibility policies (S.3)3.(1) Every obligated organization shall develop, implement and maintain policies governing how the organization achieves or will achieve accessibility through meeting its requirements under the accessibility standards referred to in this Regulation. Draft an accessibility policy and post in on our website along with the statement of commitment. Complete 01/01/2014
Accessibility Plans (S.4)

4.(1) Large organizations shall,

               

a) establish, implement, maintain and document a multi‐year accessibility plan, which outlines the organization's strategy to prevent and remove barriers and meet its requirements under this Regulation; Accessibility Committee to identify barriers. Develop Multi‐ Year Plan. Complete

               

b) post the accessibility plan on their website, if any, and provide the plan in an accessible format upon request; and Speak with website developer. Completed

               

c) review and update the accessibility plan at least once every five years.

Develop Multi-Year plan
               
Have our graphics dept. post on our Website
               
Committee to meet every five years.
Complete
               
                Complete
               
                Meeting 2019
01/01/2014
Training (S.7)

7.(1) Every obligated organization shall ensure that training is provided on the requirements of the accessibility standards referred to in this Regulation and on the Human Rights Code as it pertains to persons with disabilities to,

               

(a)all employees, and volunteers;

               

(b)all persons who participate in developing the organization's policies; and

               

(c) all other persons who provide goods, services or facilities on behalf of the organization.

Need to develop and administer training

               

 

               

Training will be a mix of verbiage and online.

Completed. On going for any new hires. 01/01/2013


Information and Communications Standards

                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
InitiativeDecriptionAction Status Compliance Date
Feedback (S.11)11.(1) Every obligated organization that has processes for receiving and responding to feedback shall ensure that the processes are accessible to persons with disabilities by providing or arranging for accessible formats and communications supports, upon request. Draft an accessibility policy and post in on our website along with the statement of commitment.

Determine what accessible formats and communication supports we will provide upon request.
               
Ensure staff and management are aware of the need to accommodate upon request through training.
Ongoing 01/01/2015
Accessible Formats & Communication Supports (S.12)

12.(1) Except as otherwise provided, every obligated organization shall upon request provide or arrange for the provision of accessible formats and communication supports for persons with disabilities

               

a) in a timely manner that takes into account the person's accessibility needs due to disability; and

               

b) at a cost that is no more than the regular cost charged to other persons.

Determine what accessible formats and communication supports we will provide to persons with disabilities upon request.

Ensure these formats and supports can be provided in a timely manner (ex: same time, 24 hours).

Ensure staff and management are aware of the need to accommodate upon request through training
Ongoing
               
                Ongoing
               
                Addressed in training
01/01/2016
  12.(2) The obligated organization shall consult with the person making the request in determining the suitability Communicate to staff and management of this requirement through training. Ongoing suitability of an accessible format or communication support Communicate to staff and management of this requirement through training. Ongoing 01/01/2016
  12.(3) Every obligated organization shall notify the public about the availability of accessible formats and communication supports. Post on website (included in Policy). Ongoing 01/01/2016
Accessible Websites & Web Content (S.14) 14.(2) Designated public sector organizations and large organizations shall make their internet websites and web content conform with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG)2.0, initially at Level A and increasing to Level AA, and shall do so in accordance with the schedule set out in this section. Communicate with graphics Dept.

Continuously review WCAG guidelines to be informed of changes and updates.

Website to be at Level AA.
Complete
               
                Ongoing
01/01/2014
               
1‐Jan‐21

All internet websites and web content must conform with WCAG 2.0 Level AA, other than, success criteria 1.2.4 Captions (Live) ∙ success criteria 1.2.5 Audio Descriptions (Pre‐ recorded)


Employment Standard

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
InitiativeDecriptionAction Status Compliance Date
Recruitment (S.22)22. Every employer shall notify its employees and the public about the availability of accommodation for applicants with disabilities in its recruitment processes Include a statement on our careers page of our commitment in providing accommodations for persons with disabilities. Also going to post it with each job on our smartsheets. Complete 01/01/2016
Recruitment, Assessment or Selection Process (S.23) 23.(1) During a recruitment process, an employer shall notify job applicants, when they are individually selected to participate in an assessment or selection process, that accommodations are available upon request in relation to the materials or processes to be used.
               
                (2) If a selected applicant requests an accommodation, the employer shall consult with the applicant and provide or arrange for the provision of a suitable accommodation in a manner that takes into account the applicant's Identify barriers: location of interview room, room set up for in person interviews, interviewing timelines, supports, paperwork, etc. Ongoing account the applicant's accessibility needs due to disability.
Notify applicants (telephone, email, letter, etc.) based on required accommodations advised.
               
                Identify barriers: location of interview room, room set up for in person interviews, interviewing timelines, supports, paperwork, etc.
               
                Develop interview guidelines.
Ongoing
               
                Ongoing
01/01/2016
Notice to Successful Applicants (S.24)

24. Every employer shall, when making offers of employment, notify the successful applicant of its policies for accommodating employees with disabilities.

Put statement in hire letter/agreement.

Ongoing 01/01/2016
Informing Employees of Supports (S.25)

25.(1) Every employer shall inform its employees of its policies used to support its employees with disabilities, including, but not limited to, policies on the provision of job accommodations that take into account an employee's accessibility needs due to disability.

Circulate policy, training, and staff announcements

Ongoing 01/01/2016
 

25.(2) Employers shall provide the information required under this section to new employees as soon as hired.

Upon hire during orientation.

Ongoing 01/01/2016
 

25.(3) Employers shall provide updated information to its employees whenever there is a change to existing policies on the provision of job accommodations that take into account an employee's accessibility needs due to disability

As per 25(1)

Ongoing 01/01/2016
Accessible Formats & Communication Supports for Employees (S.26)

26.1 In addition to its obligations under section 12, where an employee with a disability so requests it, every employer shall consult with the employee to provide or arrange for the provision of accessible formats and communication supports for,

               

(a)information that is needed in order to perform the employee's job; and

               

(b) information that is generally available to employees in the workplace.

Assess our forms of communications and what supports we would be able to provide should the need arise.

Ongoing 01/01/2016
 

26.2. The employer shall consult with the employee making the request in determining the suitability of an accessible format or communication support.

List what the employee will require ‐ i.e. Policy, communication supports that are available (accessible PDFs, large print, etc.).

Ongoing 01/01/2016
Workplace Emergency Response Information (S.27)

27.(1) Every employer shall provide individualized workplace emergency response information to employees who have a disability, if the disability is such that the individualized information is necessary, and the employer is aware of the need for accommodation due to the employee's disability

Develop process

Complete 01/01/2012
 

(2) If an employee who receives individualized workplace emergency response information requires assistance and with the employee's consent, the employer shall provide the workplace emergency response information to the person designated by the employer to provide assistance to the employee.

Part of the process with employee's consent.

Complete 01/01/2012
 

(3) Employers shall provide the information required under this section as soon as practicable after the employer becomes aware of the need for accommodation due to the employee's disability.

Part of the process

Complete 01/01/2012
 

(4) Every employer shall review the individualized workplace emergency response information,

       

(a) when the employee moves to a different location in the organization;

       

(b) when the employee's overall accommodations needs or plans are reviewed; and

       

(c) when the employer reviews its general emergency response policies.

Part of the process

Complete 01/01/2012
Documented Individual Accommodation Plans (S.28)

28.(1) Employers, other than employers that are small organizations, shall develop and have in place a written process for the development of documented individual accommodation plans for employees with disabilities

Develop an accommodation policy.

Ongoing 01/01/2016
 

28 (2) The process for the development of documented individual accommodation plans shall include the following elements:

       

1. The manner in which an employee requesting accommodation can participate in the development of the individual accommodation plan.

       

2. The means by which the employee is assessed on an individual basis.

       

3. The manner in which the employer can request an evaluation by an outside medical or other expert, at the employer's expense, to determine if and how accommodation can be achieved.

       

4. The manner in which the employee can request the participation of a representative from their bargaining agent, where the employee is represented by a bargaining agent, or other representative from the workplace, where the employee is not represented by a bargaining agent, in the development of the accommodation plan.

       

5. The steps taken to protect the privacy of the employee's personal.

       

6. The frequency with which the individual accommodation plan will be reviewed and updated and the manner in which it will be done.

       

7. If an individual accommodation plan is denied, the manner in which the reasons for the denial will be provided to the employee.

       

8. The means of providing the individual accommodation plan in a format that takes into account the employee's accessibility needs due to disability.

All points will be addressed in our accommodation policy.

Ongoing 01/01/2016
Return to Work Process (S.29)

29.(1) Every employer, other than an employer that is a small organization,

       

(a) shall develop and have in place a return to work process for its employees who have been absent from work due to a disability and require disability‐related accommodations in order to return to work; and

       

(b) shall document the process. 29.

       

(2) The return to work process shall,

       

(a) outline the steps the employer will take to facilitate the return to work of employees who were absent because their disability required them to be away from work; and

       

(b) use individual documented accommodation plans, as described in section 28(Documented Individual Accommodation Plans), as part of the process.

Re-Develop

               

 

               

 

               

Process Developed

               

 

               

 

           

Create individualized accommodation plans

Complete
               
               
               
               
               
                Complete
               
               
               
               
               
               
            Ongoing
01/01/2016
 

29. (3) The return to work process referenced in this section does not replace or override any other return to work process created by or under any other statute.

       

Include in our current process

Ongoing 01/01/2016
Performance Management (S.30)

30.(1) An employer that uses performance management in respect of its employees shall take into account the accessibility needs of employees with disabilities, as well as individual accommodation plans, when using its performance management process in respect of employees with disabilities.

Currently use the ladder for performance management

Ongoing 01/01/2016
Career Development & Advancement (S.31)

31.(1) An employer that provides career development and advancement to its employees shall take into account the accessibility needs of its employees with disabilities as well as any individual accommodation plans, when providing career development and advancement to its employees with disabilities.

Currently no Career Development programs.

  01/01/2016
Redeployment (S.32)

32.(1) An employer that uses redeployment shall take into account the accessibility needs of its employees with disabilities, as well as individual accommodation plans, when redeploying employees with disabilities.

If we do redeploy we will be sure to follow and accessibility concerns.

Ongoing 01/01/2016